diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 7164039139
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. No password or email is required, making the process simple and convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app and you'll be able to log in and play without any problems. This should rectify any issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be from gaming earnings, and not from bonus rewards. This means you can't withdraw bonus money, only the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all the required KYC details within this app. This includes saving your Aadhar card, UPI, and banking details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but more complex processes may take up to 3 hours. However, occasional payment delays can cause a wait of up to 24 hours. This delay can occur despite the app's generally efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To verify the status of your withdrawal, check your transaction history in the settings. If the withdrawal is pending, the funds will be added to your wallet account within 24 hours. If there's an issue, you can contact their care centre for assistance.
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